FAQ | OMGDONUTSHOP

How do I place an order?

Orders are placed via email or phone. Please send all orders and include details (flavors, quantity, pickup time, etc.) to our email address: omgdonutshop@gmail.com or call us at (816) 355-0405.
Do you require advance notice when placing an order?

Yes. We request that a 24 hour notice (noon the previous day) be given for all orders. Custom, event, or catering orders require additional notice. Inquire with OMG.
Can you make donuts not listed on your menu?

Yes. We can make custom designed/flavored donuts upon request. We require a one week advance notice. Custom orders start at $35/dozen. Price is determined by design/flavors.
Do you offer gluten-free donuts?

Yes. We offer a limited selection for gluten-free muffin bites (5 pk). While we do not operate in a gluten-free facility, we take great measures to lessen the chance of cross-contamination. Please review our gluten-free disclaimer prior to placing an order.
Does your donuts contain peanuts?

Most of our donuts do not contain peanuts, but some of the ingredients we use may come from a facility where peanuts are manufactured.
Do I have to place an order for one dozen or more at a time? Can I order less than one dozen?

No. You can order as many or as few as you'd like. Orders can be picked up at our shop located at 710 W Main St, Ste K, Blue Springs, MO between the hours of 7am - 12pm.
Why do I have to purchase a minimum of 3 of the flavored baked cake donuts?

Our flavored baked cake donuts are made using unique flavor combinations. The smallest batch that we can make for baked donuts is a quantity of 3. For this reason, we require that our flavored baked cake donuts be ordered in quantities of 3 (ex: 3, 6, 9, 12, etc.). These options are indicated on our menu with two asterisks (**) in front of the name.
How do I pay for my order?

Payments for orders must be received by noon of the previous day. Large, custom, or event/catering orders will require a deposit in advance. We accept cash and/or credit/debit cards.
Is tax included in my order total?

Yes. We are a registered/licensed business and are required by law to charge/collect sales tax on all orders. Our current sales tax rate is 8.6%.
What are your hours of operation?

Hours of operation are Tuesday, Wednesday, Friday from 6:30am - 12:30pm and 8am - 12pm on Saturday. We are located at 710 W Main St, Ste K, Blue Springs, MO.
Do you offer catering/event service?

Yes. Depending on the size of your order, we require at least a 2 week notice. To secure your date, a deposit of 25% must be received at the time of booking. If you would like for OMG Donuts to attend your event, there will be a $100 attendance fee. This secures up to 3 hours.